Privacy Statement
Red Herring Productions values its customers
and respects their privacy. We collect customer information in an effort to
improve your entertainment experience and to communicate with you about our
products and services. Red Herring Productions recognizes that it must maintain
and use customer information responsibly. We do not sell or rent the
information you provide to us online to third parties.
If you have questions or concerns regarding
this statement, you should first contact Red Herring Productions directly. If
you do not receive acknowledgment of your inquiry or your inquiry has not been
satisfactorily addressed, you should then contact Red Herring Production’s Partners.
This policy describes the personal
information we collect about you, why we collect it and how we use it. Our
policy also describes the choices you can make about how we collect and use
your information. In most areas of this Web site, the submission of personal
information is optional. In other areas of communication with Red Herring
Productions, such as sending us e-mail about your experience or submitting a
question to one of our managers, the information you provide is only used for
the purposes indicated on that portion of the site. If you have any questions
about our privacy policy, e-mail us at WhoDunIt@RedHerringProductions.com, call us at (719) 473-9924, or write us at Red
Herring Productions Customer Service, Red Herring Productions, C/O Mike
Stevens, 838 Pleasant St. Colorado Springs, CO 80904-1509.
If our information practices change in the
future, we will let you know by posting the policy changes on our Web site or
by communicating directly with you.
What kind of
information does Red Herring Productions collect?
We collect information (such as your name, e-mail
address, mailing address, and phone), that you provide when you place an order,
or request a catalogue. We also maintain a record of your purchases. As is
common with business practice, this information will be maintained
indefinitely.
Only those staff members who need access to
the information you submit have this information available to them. For
instance, only those who assist in the processing of your purchase, processing
and the information systems, who are responsible for maintaining Red Herring
Productions, may view this information. Red Herring Productions enforces strict
privacy, security and confidentiality policies on the Web site as well as with
our staff in order to maintain your privacy.
How
does Red Herring Productions use my information?
When you
make a purchase from Red Herring Productions, we use your information to
process your order. We may need to contact you via phone,
Does Red Herring
Productions share my information with third parties?
Red Herring Productions does not sell trade
or rent your personal information to others. Red Herring Productions may
provide aggregate statistics about our customers; sales, traffic patterns and
related site information to reputable third-party vendors, but these statistics
will include no personally identifying information. Red Herring Productions may
release account information when we believe, in good faith, that such release
is reasonably necessary to comply with law, enforce or apply the terms of any
of our user agreements or protect the rights, property or safety of Red Herring
Productions, our customers or others.
How do I change my
information?
If at any time you would like us to update
your information or remove yourself from our references page, feel free to
contact us by e-mail at WhoDunIt@RedHerringProductions.com, call us at (719) 473-9924, or write us at Red
Herring Productions Customer Service, Red Herring Productions, C/O Mike Stevens,
838 Pleasant St. Colorado Springs, CO 80904-1509.
How do I remove my
information from e-mail, phone and postal mailing lists?
We want to communicate with you only if you
want to hear from us. If you prefer not to receive information from us, either through
e-mail,
How does Red Herring
Productions protect kids' privacy?
Like you, we at Red Herring Productions are
concerned about the safety of children when they use the Internet.
If we become aware that a subscriber is under
the age of 18, we will remove his or her personally identifiable registration
information from our files.
What are cookies? How
does Red Herring Productions use cookies on its site?
A cookie is a small data file that Web sites
often store on your computer's hard drive when you visit their sites. A cookie
may contain information (such as a unique user ID), that is used to track the
pages of the sites you've visited. We use cookies but do not store personally
identifiable information in your cookie.
We use cookies in order to improve your
visiting experience. When you visit Red Herring Productions, your cookie helps
us store previously downloaded material. This information helps us serve you
better by improving our site design.
You can refuse cookies by turning them off in
your browser.
Does Red Herring
Productions have an advertising policy?
Yes. Red Herring Productions does not allow
third-party advertising on our site.
What about links to
other Web sites and services?
Red Herring Productions does not link to
other sites, except to verify our participation in programs that protect your
privacy and security. No personally identifiable or personal information is
shared with these sites.
Questions?
If you have any questions, you can send an e-mail
us at WhoDunIt@RedHerringProductions.com, or call us at (719) 473-9924, or write us at Red
Herring Productions, C/O Mike Stevens, 838 Pleasant St. Colorado Springs, CO
80904-1509. All Web site operations are conducted and maintained by staff
affiliated with Red Herring Productions.